Being a carer is a demanding task and as a practice we want to ensure that you are receiving all the support that is available to you. If you are a carer it is important to let your GP/practice nurse/receptionist know so that we can best support you.
A carer is someone, who provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their help. This could be due to age, physical or mental illness, disability or addiction. A carer may be an adult, a child or a young person.
A young carer is anyone under 18, whose life is in some way restricted because of the need to take responsibility for the care of someone who is ill, has a disability, is experiencing mental distress or is affected by substance misuse.
A parent carer is a parent of a disabled child providing substantial and regular care beyond what is usually expected for a similarly aged child. When a disabled young person reaches age 19, the parent carer does not stop being a parent, but in legal and policy terms is considered to be the carer of an adult.
Carers will be of all ages and situations; many balance their caring role with work, training and child care; many care for someone who does not live in the same house and may travel some distance e.g. across the city, to care.
As a carer, you are entitled to an assessment of your needs. This is done by a social worker or it is often possible to do a self assessment online. It is a gateway to services, support, information and advice.
To arrange for a carers assessment you can contact:
Bristol: 0117 922 2700
South Gloucestershire: 01454 868007
The Carers Emergency Card
• For people who care for adults or children who depend on them because of an illness or disability.
• The Carers Emergency Card is a free service that provides up to 72 hours of emergency support to the person cared for in the event of an accident or emergency that prevents the carer from looking after their loved one.
• Each Carers Emergency Card displays a Personal Identification Number (no other personal information) and The Emergency Communications Team telephone number to call in the event of an emergency.
• If the carer is taken seriously ill or has an accident, anyone who finds them can ring The Emergency Communications Team telephone number on the card.
• The Emergency Communications Team will call the carer’s nominated contacts; if these contacts are unavailable they will inform health professionals, emergency services or home care, as appropriate.
To apply for a South Glos card (person cared for lives in South Glos) card call The Carers Support Centre CarersLine on 0117 965 2200
To apply for a Bristol card (person cared for lives in Bristol) call Bristol City Council’s Care Direct on 0117 922 2700
Further Support and Information
There is a wide range of support organisations that you can access. A lot of these can be found in your local telephone directory or the internet.
Alternatively you can contact the main organisations below who can direct you to the most appropriate information to help you understand benefits, carer assessments, support for young carers and other services available for carers.
The Young Carers - The Care's Support Centre
They support children and young people aged 8 to 18 in Bristol and South Glos who provide substantial care for a family member who is ill, disabled or misusing substances. They work with families and give one to one support to individual young carers, they provide social activities and outings, and they work with professionals and agencies.
Referrals can be made by professionals or by families themselves. Please contact or visit their website for the referral forms. Leaflets are available upon request.
Young Carers - Bristol and South Glos
The Carers' Support Centre, Vassall Centre, Gill Avenue, FIshponds, Bristol, BS16 2QQ
Local health and wellbeing information
0808 802 02 02
Carers in employment
The 2006 Work and Families act gives carers the right to request flexible working hours and employers must give the request serious consideration. In addition, carers have a right to emergency leave to care for the person dependent on them.
For further information and advice, contact: