If you are required to take repeat medication you will be issued with a repeat slip (This is the white slip attached to the right-hand side of your green prescription).
Please remember to order medications before they run out and always allow at least 2 full working days for requests to be completed.
It is also worth noting that if you order your medication through a pharmacy instead of directly with the surgery you will need to add an additional 2 working days for the request to be complete as the pharmacy will need to pass the order to us and also collect it again (This includes the pharmacy that is situated within the Hanham Surgery).
Ways to order
- Using our online ordering system
- Telephoning one of the local pharmacies
- Post your request in the box at reception Patients can also take their repeat slip to their usual pharmacy. Some pharmacies are happy to take requests over the telephone.
- Via Post – send us a stamped addressed envelope with your order slip and we will post your prescription back to you.
Please note – Our reception team cannot take repeat medication requests over the telephone as this may result in errors.
Your complete prescription will be available for collection at Reception, however if you wish to collect your prescription from one of the local pharmacies please advise us when you make your request.
Please always remember to ensure that you have adequate supplies of medication to cover holiday periods and that you allow extra notice for orders around bank holidays.
Electronic Prescribing Service (EPS)
Hanham Health offers the Electronic Prescribing Service (EPS) which makes it possible for your repeat prescriptions to be sent electronically to the pharmacy or dispenser of your choice. This means, you will no longer have to collect a paper repeat prescription from the practice and instead you can go straight to the nominated pharmacy or dispensing appliance contractor to pick up your medicines or medical appliances.
Patients who wish to make use of this service simply need to nominate the pharmacy or dispensing appliance contractor to which they want their repeat prescriptions sent. This can be done at the pharmacy, or at the practice.
EPS can be used in conjunction with the online repeat prescription ordering system which is available via Patient Access.
Further information on EPS can be found here http://www.nhs.uk/NHSEngland/AboutNHSservices/pharmacists/Pages/eps.aspx
The local chemist will ask you to pay for your medicines unless you are exempt from prescription charges.
You are entitled to free prescriptions on the NHS if:
- you are 60 years of age or older
- you are under 16 years old or under 19 years old in full time education
- you are on low income, income support or family credit
- you have a partner who gets Pension Credit guarantee credit (PCGC)
- you are a pregnant woman or have had a baby in the last 12 months
- you suffer from certain chronic conditions – please seek advice – or hold other exemption certificates.
- you have been prescribed a free-of-charge contraceptive.
If you need several regular prescriptions, but cannot get them free, you may save money be buying a ‘Season Ticket’. Please ask our receptionist for leaflet FP95, which will give you further information about this.
Over the Counter Medications
If you think that you know what’s wrong with you then ask your pharmacist for advice about treatment that you can buy.
- Coughs & colds
- Childhood illnesses
- Throat & sinus infections
- Minor eye conditions
- Hay Fever
- Head lice
- Spots & acne
- Eczema & dry skin conditions
- Athlete’s foot & fungal skin conditions
- Indigestion & heartburn
- Irritable bowel syndrome
- Constipation& diarrhoea
- Muscle pains & sprains
- Headaches & migraines
- Stopping smoking
- Baby medicines (Calpol, Gaviscon etc)
Even though you may ask your GP for these he/she may decline to prescribe them as they may be available for you to purchase at a local pharmacy. If you are in any doubt about your diagnosis then consult your Doctor or Pharmacist.