Previously, Hanham Health has informed all of our patients over 75 of their named accountable GP. More recently our contract with NHS England extended the requirement to provide a named accountable GP to all patients.
The contract remains “practice-based”, so overall responsibility for patient care has not changed.
Having a named GP does not prevent you from seeing any other GP within the Practice, it just means that one GP has overall responsibility for the care and support (including all administration) that our practice provides to you. You can continue to see any GP that you choose.
If you need to be seen in an emergency this may be with any one of our doctors working that day.
Furthermore, Hanham Health operates a ‘Buddy System’ within our team of Doctors. This means that if your named GP is not in the practice, your results/ queries will go to another GP who is in the same team as your named GP. This system gives greater continuity of care for you and for our doctors, as it allows you to see or speak to a doctor who has particular responsibility for you.
If you have a preference for your named GP please let us know in writing or by email (Sgccg.firstname.lastname@example.org) and we will make every effort to accommodate this request. The practice will always let you know any reasons if we are unable to action your change request.
We have been informing patients of their named GP when contact is made with the practice and to all those patients registered to receive SMS Text messages from us. Our Reception team will be more than happy to help if you have any questions about this service or your named GP.